Privacy Policy
PRIVACY POLICY
Retaining Wall Sleepers NSW regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to Retaining Wall SLeepers NSW users, and conforms to Internet Privacy Standards.
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If you have any questions or concerns regarding this statement, please contact us at
COLLECTION OF INFORMATION
In order to use the Retaining Wall Sleepers NSW website, we may require information from you in order to provide the best service possible.
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All correspondence may also be collected and sorted, particularly in regard to sales, support and accounts, including Email.
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Any information collected by Retaining Wall Sleepers NSW is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through your website.
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When you browse our store, we also automatically receive your computer's internet protocol address in order to provide us with information that helps us learn about your browser and operating system.
USE OF COLLECTED INFORMATION
Any details collected from Retaining Wall Sleepers NSW customers is required in order to provide you with our products and/or services, and a high level of customer service.
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Correspondance is recorded in order to provide service references, and to assist in our staff development.
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With your permission, we may send you emails about our store, new peoducts and other updates. We will either ask you directly for your expressed consent, or provide you with an opportunity to say no. Every marketing email or newsletter we send you, will give you the ability to opt-out at any time. You may also withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at retainingwallsleepersnsw@gmail.com
STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. we never permanently store complete credit card details.
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We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
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If you have any questions about security on our website, you can email us at
ORDERS
If you purchase a product or service from us, we may request certain personally identfiable information from you. You may be required to proide contact information (such as sname, email and postal address) and financial information (such as credit card number, expiration date).
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We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
COMMUNICATIONS
Retaining Wall Sleepers NSW uses personally indentifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. if at any time a customer wishes not to receive correspondence, they can request to be removed from any mailing lists by emailining us at
sales@retainingwallsleepersnsw.com.au
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You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
THIRD PARTIES
Retaining Wall Sleepers NSW may at its descression use other third parties to provide essential services on our site or for our business processors. We may share your details as necessary for the third party to provide that service.
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These third parties are prohibited from using your personally indentifiable information for any other purpose.
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Retaining Wall Sleepers NSW does not share any information with third parties for any unknown or unrelated uses.
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If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
LEGAL
We reserve the right to disclose your personally identifiable information as required by law and when we beieve that disclosure is necessar to protect our rights and/or comply with judicial proceeding, court order, or legal process served on our website.
LINKS
Link on the Retaining Wall Sleepers NSW site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of retainingwallsleepersnsw.com.au.
CHANGES TO PRIVACY POLICY
If we decide to change our policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
RETAINING WALL SLEEPERS NSW SECURITY POLICY
Retaining Wall Sleepers NSW uses the Stripe Payment Gateway for it's online credit card transactions. Stripe processes online credit card transactions fr thousands of Australian merchants, providing safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the Stripe gateway are secured payments.
CONTACTING US
Retaining Wall Sleepers NSW welcomes all comments regarding this Pricvacy and Security Policy. If you have any questions about this policy and would like further information, please contact us at